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Receive An Error "Attachment failed to download. (18036,10014) File not found. (18036,10012)" When Viewing A Deleted Line Attachment and Bid Factor Attachment (Doc ID 2926244.1)

Last updated on FEBRUARY 06, 2023

Applies to:

PeopleSoft Enterprise SCM Strategic Sourcing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Receive an error when viewing a deleted line attachment and Bid Factor Attachment


The issue can be reproduced at will with the following steps:
      1. Navigate : PeopleTools > Utilities > Administration > Maintain URLs
            Create URL for SFTP attachments
      2. Navigate : Setup Financials/Supply Chain > Common Definition > File Attachments > Administer File Attachments
            Add URL Server and Select the Pick Active Server
      3. Navigate : Sourcing > Create Events > Create Event Details
            Add a new event
            Enter Event Name, Description and End Date (future date/time)
            Click Event Settings and Options
            Uncheck Allow Split Analysis Review
            Add Event Bid Factors
            Add an item
            Invite Bidders
            Save and Post
      4. Login to Supplier Portal
      5. Navigate : Manage Events and Place Bids > View Events and Place Bids
            Select the event that was just posted
            Click Bid on Event
            Click Yes
            Click Add Comments or Attachments of Bid Factors
            Click Event Comments and Attachments
            Upload a file
            Scroll down to line and click on comment bubble
            Click Upload and add attachment and click ok
            Click Save for Later
            Click OK
            Click Add Comments or Attachments of Bid Factor
            Click Delete
            Click Cancel to close the window
            Click Add Comments or Attachments of Bid Factor
            Click View
                  Issue 1 : Receive an Error message

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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