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ECA 9.2: Hold Reason and Hold Oprid Are Not Visible on the Bill Plan Page After the Contract Amendment. (Doc ID 2927087.1)

Last updated on FEBRUARY 14, 2023

Applies to:

PeopleSoft Enterprise FIN Contracts - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 
Hold Reason and Hold Oprid are not visible on the Bill Plan page after the Contract amendment.
 

REPLICATION STEPS:
----------------------------
1. Create an amount-based contract with a milestone bill plan and revenue plan. ( Customer contract - Create and amend - Define contract general info)
2. Complete the events. ( Run CA_BI_INTFC and Billing cycle)
3. Add an amendment for a small amount. ( Customer contract - Create and amend - Define contract general info)
4. Deselect the checkboxes AdjustBilling Retroactively and AdjustRevenue Retroactively checkboxes on contract line pricing.
5. Ready amendment and review bill plan general page, Bill plan status is 'action required', and hold is checked but the Hold Reason and Hold Oprid are hidden.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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