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Incorrect Waitlist Position Displayed on Small Form Factor when Student is in the Waitlist of a Multi-component Class (Doc ID 2927502.1)

Last updated on FEBRUARY 13, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

A student reported that their waitlist position was changing from second to eight to ten over the course of a couple days on their multi-component (e.g. Lab/Lecture) courses where there are multiple Enrollment sections that auto-enroll into the same Non-Enrollment section. The student is sitting in different positions for the two related components.

On the Long Form Factor their waitlist position is displayed correctly from the Enrollment section, however on the Small Form Factor it's incorrectly pulling their position from the Non-Enroll section.


The issue can be reproduced at will with the following steps:
1. Maintains Schedule of Classes
Term 0890
Class PHYSICS 130
Edit Section 2
Changed Class Type to Non-Enroll
Changed the Enroll Cap to 0, and Waitlist Cap to 35

Section 2A
Changed the Class Type to Enroll
Changed the Enroll Cap to 0, and Waitlist Cap to 35
Set Auto Enroll Section = 2

Add a new non-enroll LAB section 2B
Basic Data
Class Section: 2B
Component: LAB
Class Type: Enrollment
Associated Class: 2

Enrollment Control
Auto Enroll Section: 2
Enroll Cap: 0
Waitlist Cap: 35

2.Student #1 Enrolled in:
Enroll in PHYSICS 130 section 2A (waitlist position 1)
Auto-Enrolls in section 2 (waitlist position1)
View My Classes LFF shows waitlist position 1 (correct)
View My Classes SFF shows position 1 (correct)

Student #2 Enrolled in:
Enroll in section 2B (waitlist position 1)
Auto-enrolls in section 2 (waitlist position 2)
View My Classes LFF shows waitlist position 1 (from the Enroll section 2B)
SFF shows waitlist position 2 (from the non-Enroll section 2)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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