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Transcript Text Set To Appear After "Student Personal Data" Section is Not Displayed On Student Transcript (Doc ID 2927531.1)

Last updated on FEBRUARY 13, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When setting custom text to display on the transcript after the "Student Personal Data" section, then running the Student Transcript Report (Records and Enrollments > Transcripts > Request Transcript Report),  the custom text is not displayed on the transcript.

The issue can be reproduced at will with the following steps:

  1. Navigate to Main Menu > Records & Enrollment > Transcripts > Transcript Text
  2. Search the Transcript Type
  3. In “Student Personal Data” select a checkbox to display (i.e.“Print Campus ID” checkbox)
  4. Save
  5. Navigate to Records and Enrollments > Transcripts > Transcript Text
  6. Search by Student ID
  7. Add a new 'Print Loc Seq', by clicking on the '+' icon
  8. Select Relative Position = After
  9. Select Print Location = Student Personal Data
  10. Set the Transcript Type
  11. In 'Transcript Text' textbox, add a custom text to display
  12. Save
  13. Navigate to Records and Enrollments > Transcripts > Request Transcript Report
  14. Enter the values to run the Request Transcript Report process
  15. In the transcript output, the Transcript Text Defined is not displayed

Cause

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In this Document
Symptoms
Cause
Solution
References


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