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E-CRM: Are the Gender Identity Fields Included in PERSON_BASIC_SYNC Message From HCM to CRM Stored in CRM? (Doc ID 2928595.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Goal

Gender identity fields BIRTH_SEX, GENDER_IDENTITY, PRONOUN, and SEXUAL_ORIENTATION are part of the PERSON_BASIC_SYNC service operation. When the integration is setup between HCM and CRM for this service operation, are these fields stored any where in CRM?
 

Solution

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