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Employees' General Deduction Is Not Calculating for Payroll Interface When Employee Record 0 Is Not Being Paid (Doc ID 2928854.1)

Last updated on AUGUST 12, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employees' general deductions are not calculating for the Payroll Interface when the employee has more than one Employee Record and the one being paid is not 0.

Steps to reproduce the issue:

     1. Enroll an employee with multiple employee records being paid through Payroll Interface in a general deduction (Navigation: Payroll Interface > Update Payroll Information > General Deduction).
     2. Calculate deductions for a pay period for the Payroll Interface (Navigation: Payroll Interface > Pay Period Deductions > Calculate Deductions).
     3. Review the calculated deductions to see that the general deduction was not calculated for the employee (Navigation: Payroll Interface > Pay Period Deductions > Review Deductions).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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