Auto-Zero EFC Field Visible With 'Y' on EFC\DB Matches\Corr tab of Correct 2023-2024 ISIR Records on Original ISIR Row Where FM EFC Has Calculated and is Not Auto Zero
(Doc ID 2928891.1)
Last updated on MARCH 07, 2023
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On an original ISIR record loaded for Aid Year 2024 and with the Auto Zero EFC Flag set to 'Y' on the record sent from the Central Processor (CPS), if the FM EFC is calculated by any means - whether as part of the ISIR load, running the Mass EFC Calculation, or calculated manually manually by the user clicking the 'Calc EFC' button *without* inserting a new row - and the result of the calculation is the record changing to be *not* Auto Zero, the Auto Zero flag remains displayed on the Financial Aid > Federal Application Data > Correct 2023-2024 ISIR records > EFC\DB Matches\Corr page with the 'Y' value.
The indication that the EFC was (re)calculated to not be auto zero is either the Primary EFC showing a value > 0 or the Formula changing (such as from Formula 4 to Formula 1 for a dependent student), as observed on the same page.
It's expected that if the EFC is being recalculated to not be Auto Zero, the Auto Zero EFC field should disappear from the page, as was observed in Aid Years prior to 2024.
For more information on the related issue of the FM EFC Calculator producing a result different from the CPS using the same data, please see Note 2928161.1.
If the EFC is (re)calculated after inserting a new row, then the Auto Zero field is correctly hidden. The issue described in this document is not related to the issue described in Note 2906971.1 that involved the Auto Zero EFC field display as it occurred on a newly inserted row.
The issue can be reproduced with the following steps:
- Load ISIRs for Aid Year 2024 via Financial Aid > File Management > ISIR Import > Process ISIRs > ISIR File Load.
- Confirm whether the records in step 1 were processed with the 'Call INAS' parameter checked ON or OFF on Set Up SACR > Product Related > Financial Aid > File Management > ISIR Data Load Parameters > ISIR Load Options 1
- If the parameter in step 2 was checked OFF when the records processed in step 1, calculate the FM EFC on all records via Financial Aid > File Management > Mass EFC Calculation.
- When a sufficient number of records have been loaded and calculated, query ISIR_COMPUTED to identify any records where AUTO_ZERO_EFC = 'Y' but PRIMARY_EFC > 0 or FORMULA_TYPE < '4'.
- Review Financial Aid > Federal Application Data > Correct 2023-2024 ISIR records > EFC\DB Matches\Corr page to confirm the Auto Zero EFC field is visible with the 'Y' value.
Changes
The issue occurs after applying the fixes in 2023-2024 AID YEAR UPDATES FOR ISIR - originally delivered in Patch 33234548 and now part of the CS 9.2 PUM Image beginning with Image 27.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |