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Error - "Document not available " When Viewing Employee Self Service Current Documents Using Screen Reader Mode in Define Criteria Step (Doc ID 2929297.1)

Last updated on APRIL 17, 2023

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employees ePerformance document doesn't load when using Screen Reader Mode when the document is in Define Criteria step.
The following message is displayed and the user cannot access the sections of the ePerformance document.

Steps to reproduce the issue:
--------------------------------
1.) Manager creates performance document for employee
    Navigate to Manager Self Service > Team Performance Tile > Create review for employee
2.) Manager completes Establish Criteria step and approves the document.
3.) Employee clicks on document using Performance Tile in screen reader mode.
    Navigate to Employee Self Service > Performance Tile > My current documents

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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