After Running External Award Load, External Award File Summary Page Shows ID(s) in Processing Status Error and Code 613 - 'Disbursement id's that correspond to student's term enrollment were not found for specified Disbursement Plan.' (Doc ID 2929600.1)

Last updated on FEBRUARY 27, 2023

Applies to:

Symptoms

After running the Load External Awards process FAPPKEAL and reviewing the results on the External Award File Summary page, one or more students show in Processing Status 'Error' with Error Code 613. Clicking the link for the 613 code shows the message:

The issue can be reproduced at will with the following steps:

1. Load one or more External Award records to staging - such as on Financial Aid > Awards > External Awards > Process External Award File > External Award Staging Process, to process an external file.
2. Navigate to Financial Aid > Awards > External Awards > Load External Awards > Load External Awards and run the process.
3. Navigate to Financial Aid > Awards > External Awards > View Data File Staging Results > External Award File Summary for the file processed, and note one or more records in error status with code 613.

Cause

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