Alternate User Not Receiving Email Notification When Delegations Is Turned On For Same Approval Transaction
(Doc ID 2930208.1)
Last updated on AUGUST 17, 2023
Applies to:
PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Symptoms
While testing Approvals for requisitions, found that when an approval supervisor was assigned an Alternate User that included today's date, once a requisition was submitted for approval the approval still routed to the supervisor instead of the supervisor's Alternate User.
Steps:
1.turn on requisition approvals
2.give supervisor BLOCHERTY an alternate user VP2 for today's date
3.requester submits a requisition for approval today
4.approval routes to supervisor BLOCHERTY (should route to Alternate User VP2)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |