EAP: Receive Error When Saving a Voucher Created From a Payment Request and Checking the Tax Exempt Box - Fetch Field: VCHR_PANELS_WRK.VCHR_COPY_LN_OPT Does Not Exist (Doc ID 2930296.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Symptoms

When running Voucher Build in order to create a Voucher from a Payment Request, Voucher is created in a Recycle Status and the Voucher > Error Summary page has the message - "Invalid Sales/Use Tax code".  Since the Voucher should be Tax Exempt, once the Tax Exempt box is checked on the Voucher > Invoice Information page and the Voucher is saved, an error occurs on the page.

STEPS
1.  On the Employee Self Service Fluid Home page, click on the Payment Request tile
2.  Click the + sign to add a Payment Request
3.  Navigate to Accounts Payable > Batch Processes > Vouchers > Voucher Build
4.  Run Voucher Build to create a Voucher from the Payment Request
5.  Navigate to Accounts Payable > Vouchers > Add/Update > Regular Entry > Find an Existing Value page
6.  Display the Voucher created through Voucher Build
7.  On the Voucher > Summary page, Entry Status = Recycle Status
8.  On the Voucher > Error Summary page, the following information is shown:
     -  Invoice Line Error
     -  Field Name = Tax Code - Sales and Use Tax
     -  Message = Invalid Sales/Use Tax code
9.  On the Voucher > Invoice Information page, check the Tax Exempt box
10.  Save the Voucher
11.  Above error occurs

Changes

Cause

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