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ETL9.2: Duplicate Day Off In Alternate Schedule (Doc ID 2933354.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Schedule have multiple rows when added as alternate schedule for an Employee in Manage schedule page.
When a new row is added in the primary work schedule and tried to save the schedule information of the employee, below error is thrown.

ERROR MESSAGE:
----------------------
You have entered a duplicate shift. (13502,427)
You have entered a duplicate shift in this employee's schedule.  Please correct or delete the duplicate shift before saving.

STEPS:
----------------------
The issue can be reproduced at will with the following steps:
1. Navigate into the Schedule definitions page. Set Up HCM > Product Related > Global Payroll & Absence Mgmt > Schedules > Definitions
2. Open the Off shift - Schedule Definition
3. Check the alternate Schedule.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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