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E-KB: Kibana Fails To Load Intermittently With Error "{"message":"OrclAuthPluginException[User not authorized]: orcl_auth_plugin_exception","statusCode":401,"error":"Unauthorized"}" (Doc ID 2933380.1)

Last updated on MARCH 08, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


When using same Kibana for 2 different environments, the following errors occur when trying to access Kibana in both the environments one after the other:

On the PIA page where we are trying to load Kibana:

The issue can be reproduced at will with the following steps:
1. Configure same Kibana to be used by 2 different environments.
2. Try to access Kibana in both the environments one after the other replicate the issue. 


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