EAR 9.2: The Automatic Maintenance Process (AR_AUTOMNT) Creates a Maintenance Group Even Though All Conditions Do Not Match.
(Doc ID 2933711.1)
Last updated on JUNE 11, 2024
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
The Automatic Maintenance process (AR_AUTOMNT) creates a maintenance group even though all conditions do not match.
REPLICATION STEPS
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1. Set up an auto maintenance method which has two conditions to match, ITEM = Document id and Division = Division. (Set Up Financials/Supply Chain > Product Related > Receivables > Credit/Collections > Automatic Maintenance Methods)
2. Create one debit item ABC with the amount of 100 USD, Division as 123 and a credit item XYZ with -100 USD with Document field value as ABC, Division as 456 (this matches the amount and ITEM = Document but the division does not match.
3. Run auto maintenance (AR_AUTOMNT). ( Receivables > Receivable Maintenance > Auto Maintenance > Request Auto Maintenance)
4: The message log shows one group created with 2 items.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |