E-ES: No Results Were Returned with Errors "java.net.ConnectException: Timeout Connecting to HOSTNAME/IP ADDRESS" And "No results were returned. Refine your search by entering a different keyword." (Doc ID 2934251.1)

Last updated on JULY 03, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

When attempting to perform Global search, the following error occurs on the PIA screen:

"No results were returned. Refine your search by entering a different keyword."

In the ElasticSearch cluster log, ES_HOME/pt/elasticsearchxxx/logs/<Clustername>.log file, the following error is seen:

"java.net.ConnectException: Timeout Connecting to HOSTNAME/IP ADDRESS"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to PIA.

2. Try to perform Global search in PIA to replicate the issue.

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In this Document

Symptoms

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