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E-ES: No Results Were Returned with Errors " Timeout Connecting to HOSTNAME/IP ADDRESS" And "No results were returned. Refine your search by entering a different keyword." (Doc ID 2934251.1)

Last updated on MARCH 13, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


When attempting to perform Global search, the following error occurs on the PIA screen:

"No results were returned. Refine your search by entering a different keyword."

In the EalsticSearch cluster log, ES_HOME/pt/elasticsearchxxx/logs/<Clustername>.log file, the following error is seen:

" Timeout Connecting to HOSTNAME/IP ADDRESS"

The issue can be reproduced at will with the following steps:
1. Login to PIA.

2. Try to perform Global search in PIA to replicate the issue.    


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