EAR9.2.Why The Message "You may not select this entry type for a preexisting item" Appear When Trying To Partially Unpost A Payment Involving An On-Account item From Payment Group Page (OA )?
(Doc ID 2935419.1)
Last updated on JULY 25, 2024
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Goal
When attempting to partially unpost a payment involving an on-account item (OA ) following Navigation Accounts Receivable > Receivables Update > Unpost Groups > Payment Group and going to Payment Control Tab- hyperlink "Partial Unpost link", a message appears stating "You may not select this entry type for a preexisting item". This message does not allow users to proceed so they cannot complete the post.
The functionality seems to work fine when unposting from one invoice to another, but it will not allow a partial unpost from a OA payment to another item. Why the system is behaving like this ?
Solution
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In this Document
| Goal |
| Solution |
| References |