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EEX 9.2: Fluid Travel Authorization Search Page Displays Wrong Location Description if the Expenses Location ID used in the Transaction has Multiple Effective Dated Rows in Active Status (Doc ID 2937798.1)

Last updated on MARCH 31, 2023

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Upon reviewing existing Travel authorization transaction in the Fluid Travel Authorization Search component, the Location Field/Column is not displaying the expected value in the Pending filter section if the Expenses Location ID being used in a transaction has multiple Effective Dated rows in status Active, each with a different Description value.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as User ID VP1
    2.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Location > Define Expense Location Codes
    3.- Under Set ID SHARE, open existing Expense Location ID ATL in Correction History mode, and ensure the following 2 row configuration:
              a) Effective Date = 01-01-1900 , Description = WRONG Location , Status = Active
              b) Effective Date = 01-01-2022 , Description = Atlanta , Status = Active
    4.- Go to the Employee Self Service Fluid Homepage
    5.- Click on the Travel Authorizations Tile
    6.- At the Travel Authorization Search page, click on the 'Add Travel Authorization' button
    7.- Fill in the Travel Authorization Header details, and ensure that the Travel From and Travel To fields are containing Expense Location ID ATL (Atlanta)
    8.- Proceed to fill in the Travel Authorization Line details, with Expense Type GROCERIES, (which require Location field populated)
    9.- Save the transaction
    10.- Go back to the Travel Authorization Search page, and under the Pending Filter, confirm that the transaction is listed, but the Location column displays 'WRONG Location', instead of the expected 'Atlanta' value

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

Employees are getting confused as the Travel Authorization's Location displays an incorrect description value, but when opening the transaction details, the proper value is displayed.

The Location Field/Column should always display the most current Effective Date description value in active status for the Expense Location ID selected given the date of the Travel Authorization.

NOTE: In the images/screenshots/examples mentioned and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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