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Health Benefits Page Times Out When Searching for Employee In French Canadian Language (Doc ID 2938422.1)

Last updated on APRIL 30, 2024

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When searching for any EMPLID using the English Navigation, the page loads correctly: Main >Benefits >Enroll in Benefits >Health Benefits.
However, when searching for EMPLID using the corresponding French Canadian Navigation, the page times out.

The issue can be reproduced at will with the following steps:

  1. Login to HCM application using French Canadian Language.
  2. Go to Principal >Avantages Sociaux > Inscription Avantages Sociaux > Assurance-maladie.
  3. Enter EMPLID and click search.




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