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Escape Key Doesn't Close Sign In Pop Up Modal Windows While in Accessibility Mode (Doc ID 2939606.1)

Last updated on MAY 17, 2023

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When signing in to supplier portal in the Accessibility mode, then pressing on the Sign in Tile, then users are trying to close the modal window using the Escape button but it is not closing.

The issue can be reproduced at will with the following steps:

  1. Using the Accessibility mode, sign in to supplier portal.
  2. Press on the sign in tile.
  3. Modal window will open.
  4. Press on the escape button and system will not close the modal window.

Cause

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In this Document
Symptoms
Cause
Solution
References


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