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EEX 9.2: While Approving an Expense Report Using Fluid Expense Approvals the Exception Information Header Details Are Missing From the “Exception Comments and Risks” Page (EX_ER_RISK_SCF) (Doc ID 2939679.1)

Last updated on APRIL 03, 2023

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


While approving an Expense Report using Fluid Expense Approvals, the Exception Information Header Details are missing from the "Exception Comments and Risks" Page (EX_ER_RISK_SCF)


The issue can be reproduced at will with the following steps:

1. Create a New Expense Report, Select No Receipt, and Enter a Missing Receipt Exception Comment
Navigation: Employee Self-Service > Travel and Expenses > Expense Reports > Create/Modify
2. Submit the Expense for Approval
3. Log in as the Approver and open the Pending Approval Expense Report
Navigation: Employee Self-Service > Approvals > Expense Report
4. Click the "Exceptions and Risks" Link to open the "Exception Comments and Risks" Page (EX_ER_RISK_SCF)

Detailed DEMO Replication Steps Attached (Similar Example)

Cause

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In this Document
Symptoms
Cause
Solution
References


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