My Oracle Support Banner

Fluid Document Upload Page in Life Event Is Missing the Add Attachment Button and Grid (Doc ID 2939852.1)

Last updated on APRIL 30, 2024

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee reaches the Document Upload page of the Life Event, there is no Add Attachment button or grid of documents to be provided.

Steps to reproduce the issue:

     1. Navigate to Employee Self Service homepage > Benefit Details tile > Life Events tile.
     2. Employee begins Life Event and proceeds to Document Upload step.
     3. There is no Add Attachment button.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.