EPY:Box 14O For NY Missing State And Amount Is Incorrect On W2C When Tax Year < Max Year On Tax Form Tbl
(Doc ID 2940100.1)
Last updated on AUGUST 14, 2024
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When attempting to Create several W2Cs for same employee and box 14O
the following error occurs.
ERROR
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The State is blank and the amount reverts back to original W2 amount
STEPS
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The issue can be reproduced at will with the following steps:
1. Create W2C for Box 14O for 2021 with only 2021 Tax Form Definition row
2. Add 2022 Tax Form Definition row
3. Create another W2C for the same box 14O
4. Amount is not the new changed number
Due to this issue, users cannot create correct W2Cs for employees
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |