EEX: Receiving “Bank Account Must Be a Number (9450,20)” Error on the Update Employee Profile > Bank Accounts Page Upon Saving if a Canadian Bank Account Number Contains Dashes (Doc ID 2940633.1)

Last updated on APRIL 06, 2023

Applies to:

Symptoms

Receiving "Bank Account must be a number (9450,20)" error on the Update Employee Profile > Bank Accounts Page upon saving if a Canadian Bank Account Number contains dashes


The following error is displayed as a popup message:

The issue can be reproduced at will with the following steps:

1. Create or Update the Employee Profile of a user that has a Canadian Bank Account Number
Navigation: Travel and Expenses > Manage Employee Information > Update Employee Profile | Bank Accounts (Tab)
2. Enter a Bank Account number that contains a dash
3. Attempt to Save the Profile

Detailed DEMO Replication Steps Attached

Cause

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