EAP: Payment Posting Process Creates Rounding Suspense Account (RSA) Entries With Incorrect Accounting Date for Cancelled Payments. (Doc ID 2941803.1)

Last updated on APRIL 19, 2023

Applies to:

Symptoms

Update the configuration to inherit and balance by Department.

If a voucher that is paid prior to this change is cancelled after this change in the system. The payment posting process creates Rounding Suspense Account (RSA) entries with the accounting date of the original payment, not the cancellation date.

Steps:
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1) Update the chartfieled inheritance configuration to always inherit department for the following inheritance groups:
     Payables Header level
     Payables Distrib level

   Set Up Financials/Supply Chain > Common Definitions > Design ChartFields > ChartField Inheritance > Define CF Inheritance Options.

2) On the ledger group definition select balance by Department.
    Main Menu > General Ledger >Ledgers >Define Ledger Group

3) Find an already paid voucher and cancel the voucher using the void payment and do not reissue/close liability.
    Accounts Payable > Payments > Cancel/Void Payments > Payment Cancellation.

4) Run the payment posting process.
    Main Menu > Accounts Payable > Batch Processes > Payment > Payment Posting.

Review the accounting entries.

Cause

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