Supplier Contracts Worfklow Notification Email Shows User Email as Sender When Generic Template Sender is Configured with System Email (Doc ID 2942680.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Symptoms

Supplier contract workflow notification email shows user email instead of system email. System email should be used when workflow notification generic template is configured with System as sender

Steps to Reproduce Issue:
1. Navigate to PeopleTools > Workflow > Notifications > Generic Templates
2. Select a Supplier Contract Template such as 'DocumentCollabReview' and change Sender field from User to System
3. Navigate to Supplier Contracts > Create Contracts and Documents > Document Management
4. Select Existing Contract
5. Click Route Internally 
6. Check worklist notification email and sender is User email instead of System email.

Changes

Cause

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