Delegation Transactions are not Revoking When More Than One Proxy is Selected for Delegation (Doc ID 2943121.1)

Last updated on APRIL 18, 2023

Applies to:

Symptoms

Delegation - Transactions not revoking when more than 1 proxy is set. When more than one proxy is set on a delegation request, if the delegation is revoked, transactions are not reassigning back to the original approver.

Steps:
1. Create Delegation requests for Expense, Requisition and User Forms with 2 proxies.
      Delegation dashboard > Create Delegation Request
2. Login using proxy accounts and accept the delegation request.
      Delegation dashboard > My Delegates
3. Create a Requisition and submit for approval
      eProcurement > Create Requisition
4. See the requisition is assigned to both the proxies.
5. Login as delegator and revoke delegation for requisition.
      Delegation dashboard > My Delegated Authorities
6. See the requisition is not assigned to original approver but is removed from approval list for one of the proxies and remains in queue for the other.

Cause

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