Student is Being Assessed a Late Fee Despite Positive Service Indicator And Service Impact on the Students Record
(Doc ID 2943259.1)
Last updated on APRIL 21, 2023
Applies to:
PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When running the Late Fee - Billing Process, there are some students who have a positive service indicator with a No late fee service impact of, yet the student is still being assessed the late fee.
The issue can be reproduced at will with the following steps:
1. Assign service indicator called 'PMT'. When the service indicator is assigned, the service impact of 'LTF' is also updated on the students SI record.
2. Navigate: Student Financials --> Charges and Payments --> Late Fees --> Late Fees Processing - Billing and enter a new run control ID or use an existing one to enter the page.
3. Update the Run Control parameters as appropriate and review results after the process completes.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |