E-IB: Sub Contract Message Created by a Non-existent User May Result in the Message Being Stuck in a Started/Working/Timeout Status
(Doc ID 2944289.1)
Last updated on APRIL 26, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.58 to 8.59 [Release 8.4]Information in this document applies to any platform.
Symptoms
On : 8.58 version, Integration Broker
While monitoring asynchronous messages, it was noticed that some sub contract and operation instance messages were stuck in a Started, then Working, and finally in a Timeout status forever.
Pub/Sub processes crashed, and the following stack trace was found in the domain's process_state.txt file.
Error
-----------------------
PSSUBHND crash with stack trace
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |