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ABMGT: Alignment and Other Display Issues When Using Manage Absences Page on Phone or Other Small Format Device (Doc ID 2944618.1)

Last updated on JUNE 08, 2023

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using a small format device (iPhone, Android, tablet, etc) to request absence using the new Manage Absences page, users will experience field alignment issues or data missing altogether.

Steps to reproduce:

  1. Using a small format device, such as an iPhone, employee signs into PeopleSoft, Employee Self Service.
  2. Click Time tile.
  3. Click Manage Absences tile.
  4. Under Job Title, notice Request Absence (the landing page) and Manage Requests links.
  5. Under Request Absence, "Create a New Request" section, note the fields are out of alignment. (No user impact, but unappealing display)
  6. Click the Manage Requests link and review page.
  7. Click the Request Absence link to return to landing page and note all of the fields are missing from the Create a New Request section. (The page is entirely blank)

Employee must return back to the home page and restart the process to request an absence.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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