My Oracle Support Banner

EPY: Allow Direct Overrides By Job Action Does Not Work. (Doc ID 2944651.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When adding a termination in Job Data, the system is not adding  the corresponding rows on the Request Direct Deposit based on what has been configured in the Direct Deposit Controls.

Steps to reproduce the issue:

1. Navigate to Set Up HCM > Product  Related > Payroll for North America > Payroll  Processing Controls > Direct Deposit Controls and select the Suppress Direct Deposit Advice Print checkbox

2. On the USA flag section, click on the Allow Direct Deposit Overrides by Job Action and add TER action with the option to Print Direct Deposit Advice.

3. Navigate to Workforce Administration > Job Information > Job Data.

4. Search the employee. In Correct History mode, add a new effective row with TER action and save.

5. Navigate to Payroll for North America > Employee Pay Data > Request Direct Deposit and search the employee.

6. Suppress DDP should be unchecked along with a new effective dated row but it is not.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.