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E-ES: Elasticsearch Ping Fails With Error "Ping Test Result: Failure. Exception caught Integration Gateway - External System Contact Error (158,10721) (262,612)" (Doc ID 2944744.1)

Last updated on APRIL 26, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.60 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When attempting to perform Elasticsearch ping test, the following error occurs.

ERROR
-----------------------
Ping Test Result: Failure. Exception caught Integration Gateway - External System Contact Error (158,10721) (262,612)

STEPS
-----------------------
1. Navigate to PeopleTools -> Search Framework -> Administration -> Search Instance page.
2. Try to perform Ping Test to replicate the issue.

Changes

Renaming the default Local Gateway ID name from "LOCAL" to a different one.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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