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Set Max Arrears/Frequency Ovrd Page Times Out When Searching for Employee With Over 100 Employee Records. (Doc ID 2946763.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When entering the EMPLID and pressing search button, page spins and then times out. It consistently occurs for Employees with over 100 employee records.

The issue can be reproduced at will with the following steps:

  1. Navigate to Benefits > Enroll In Benefits > Set Max Arrears/Frequency Ovrd.
  2. Enter EMPLID and press search button.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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