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ELM 9.2: WORKFORCE_SYNC Getting an IB Error Message from HR to ELM, Error Message: First operand of . is NULL, so Cannot Access Member First. (180,236) (Doc ID 2948841.1)

Last updated on AUGUST 09, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


With HCM integrated with ELM, when the Administrator updates a Job in HCM, WORKFORCE_SYNC message in ELM, received an error message.




The issue can be reproduced at will with the following steps:


Pre-requisites:

Ensure service operation WORKFORCE_SYNC configured in HCM environment integrated to ELM environment.

Then, 

1. Log in as an Administrator in HCM
2. Update Job Data for an Employee, which triggers the WORKFORCE_SYNC message to ELM

3. In ELM, from Service Operation Asynchronous Monitor, the WORKFORCE_SYNC message in Error Status.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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