EAP: Voucher Approval Email Notifications Are Not Getting Sent Anymore After Upgrading to PUM46/PTools 8.60
(Doc ID 2948934.1)
Last updated on MAY 19, 2023
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When a voucher is submitted for approval, the approver doesn't receive an email. The same issue happens for all other transactions, such as purchase orders, expense reports, etc.
1. The option Email has been enabled under Notification Administration page:
Menu: PeopleTools > Notifications > Notification Administration
2. The notification name EOAW has been selected on the Approval Registry.
Menu: Enterprise Components > Approvals > Approvals > Approval Registry
3. Create a voucher and submit it for approval.
Menu: Accounts Payable > Vouchers > Add/Update > Regular Entry
Notice that the approver doesn’t receive an email. The same issue happens for all other transactions, such as purchase orders, expense reports, etc
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document