When an Employee Edit/Review an existing Remote Worker Request, Sometimes the Start Date is Taken Incorrectly. (Doc ID 2949363.1)

Last updated on JUNE 08, 2023

Applies to:

Symptoms

When an Employee Edit/Review an existing Remote Worker Request, Sometimes the Start Date is Taken Incorrectly.


The issue can be reproduced at will with the following steps:
1. Log in as an Employee and go to Remote Worker tile.
2. Add a new request.
3. Click Next.
4. Fill in Details, click Next.
5. Now Click Exit button in top left.
6. Now add another request.
7. Click Next.
8. Fill in details, click next.
9. Click Next, then Exit.
10. Now from Request Details, click the ">" arrow for the first row Request you created.
11. Note the start date.
12. But then start date that appears is the date of the most recent request.

Changes

Cause

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