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GP_EPAY Fails With Error "Java Exception: com.peoplesoft.hr.hr.ftpclient.FTPException: java.net.SocketTime outException: Read timedout: during call of com.peoplesoft.hr.hr.ftpclient.ExFTPClient.mput" after Migration To Azure (Doc ID 2950892.1)

Last updated on JANUARY 12, 2024

Applies to:

PeopleSoft Enterprise HCM Global Payroll Australia - Version 9.2 and later
PeopleSoft Enterprise HCM Global Payroll Core - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

GP_EPAY process is failing with with error the below error after migration of the servers to Azure.


The issue can be reproduced at will with the following steps:
1. Migrate servers to Azure
2. Navigate to >Global Payroll & Absence Mgmt > Payslips > Create / Print Payslips, Run GP_EPAY process, observe the error in the log file.

Changes

Migrated Servers to Azure

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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