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In eSupplier Portal, Wrong Template Shows Up for Supplier Change Request When User and Change request templates have Same Name. (Doc ID 2953343.1)

Last updated on JUNE 06, 2023

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


In eSupplier Portal - Supplier Change Request page,wrong template id gets picked in SCR_WELCOME page activate when User and Change request templates have same name.

The issue can be reproduced at will with the following Steps:
1. Create two templates with same name , one for  Request type  as Request new user accounts and other for Request type as Request new supplier .
    Navigation : Set Up Financials/Supply Chain >  Product Related > Procurement Options > Suppliers > Supplier Request Templates.
2. Update Supplier Request system setup page with above created templates .
    Navigation : Set Up Financials/Supply Chain >  Product Related > Procurement Options > Suppliers > Supplier Request System Setup.
3. Go to supplier portal and create a supplier change request .Notice that wrong template is displayed.
    Navigation : Maintain Supplier Information > Supplier Change Request > Initiate Supplier Change





 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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