In eSupplier Portal, Wrong Template Shows Up for Supplier Change Request When User and Change request templates have Same Name.
(Doc ID 2953343.1)
Last updated on JUNE 06, 2023
Applies to:
PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
In eSupplier Portal - Supplier Change Request page,wrong template id gets picked in SCR_WELCOME page activate when User and Change request templates have same name.
The issue can be reproduced at will with the following Steps:
1. Create two templates with same name , one for Request type as Request new user accounts and other for Request type as Request new supplier .
Navigation : Set Up Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Supplier Request Templates.
2. Update Supplier Request system setup page with above created templates .
Navigation : Set Up Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Supplier Request System Setup.
3. Go to supplier portal and create a supplier change request .Notice that wrong template is displayed.
Navigation : Maintain Supplier Information > Supplier Change Request > Initiate Supplier Change
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |