My Oracle Support Banner

E-WL: PIA WebLogic JVM Suddenly Disappeared From Memory -- Error 500--Internal Server Error (Doc ID 2954993.1)

Last updated on JUNE 12, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.


We have 5 PIA web server domains running on Windows, each on its own separate VMWare. Trying to access PIA we found out that the Windows service is not running. All 5 PIA web server seem to have disappeared from memory all at once. This is what the user sees when they try to login to PIA:




 Looking at the logs located at:


We do not see any activity that could cause the JVM to disappear. In fact these servers are not heavily used at all. They are idle.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.