ETL9.2: Reported Time Not Processing Into Payable Time in Time Administraction. (Doc ID 2955482.1)

Last updated on FEBRUARY 02, 2024

Applies to:

Symptoms

When entering reported time in 'Enter Time' page, it is not processing into payable time.

The issue seems to occur if user has a prior punch In / Meal punch without an out punch. If Time Admin processes that prior punch In / Meal punch, it sets
the Earliest Change Date (ECD) forward and this is causing issues with the new reported time not going to payable Time.

The issue can be reproduced at will with the following steps:

1. Time tile > Enter Time.  Choose punch type employee to report time.
2. Enter In/Lunch punches for current day then submit
a. Date: 06/23/2022
b. Punch In: 8AM
c. Lunch Punch: 1:00PM
3. Time and Labor > Process Time > Request Time Administration.  Run Time Admin for Emplid with future Process through Date
4. View Payable Time to make sure reported time is now payable - 5 hrs REG
5. View Time Reporter Data for employee. Notice TA Status gets set to ‘Not Up For Processing’ and Earliest Change Date gets set to future 6/27/2022
6. Go back to Timesheet for next week (6/27 thru 7/3) and enter punches for 6/27 then submit
a. Punch In: 8AM
b. Lunch: 12PM
c. Punch In: 1PM
d. Punch Out: 5PM
7. View Time Reporter Data for employee. Notice TA Status gets set to ‘Up For Processing and Earliest Change Date gets set to 6/27/2022. This is as expected.
8. Run Time Admin. Make sure Process through Date is in future, 7/3/2022
9. After TA goes to success, view payable time and time reporter data.  Notice no payable time got generated for 6/27. The only time that shows is the 5 hours from 6/23 still.
10. View time reporter data. Notice TA Status is ‘Not Up for processing’ and ECD is future 7/4/2022. This is incorrect as it’s now skipped the reported time on 6/27 and no payable time and is set to not reprocess.

Cause

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