E-PUM: Installing PUM Image on Windows Fails When Deploying Oracle Database Server With Error: Failed to start service... TNS-12560: TNS:protocol adapter error...Oracle listener starting failed: Oracle19c listener psft_listener starting failed:
(Doc ID 2955521.1)
Last updated on JUNE 16, 2023
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Microsoft Windows x64 (64-bit)
The PeopleSoft Update Manager (PUM) Image installation on Windows Server fails on Step: Deploying Oracle Database Server.
The following error can be found in the psft_dpk_setup.log file:
The issue can be reproduced at will with the following steps:
1. Run the deployment script for PUM Image - psft-dpk-setup.bat.
2. Provide all necessary input details at the prompts.
3. The process fails on Step: Deploying the Oracle Database Server.
A new PUM Image is being installed on the same machine running an older PUM Image.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document