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Benefits Summary Returns Multiple Rows for Employees with Future Effective Dates in Job Data (Doc ID 2955752.1)

Last updated on JUNE 16, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Benefits Summary in Administrator view returns multiple rows in certain cases. For example, if an employee has a future effective dated row in Job Data.

The issue can be reproduced at will with the following steps:

  1. Go to Workforce Administrator > Benefits Administrator tile > Review Employee Benefits > Benefits Summary.
  2. Search for an employee with future effective date in Job Data.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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