My Oracle Support Banner

Candidate Gateway "Email this job" Page Not Sending Email Correctly If 'Enter' Key Is Pressed Instead Of Clicking 'Send' Button (Doc ID 2957995.1)

Last updated on JULY 03, 2023

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

"Email this job" link on Job Postings is not actually sending an email if the user presses the 'Enter' key on their keyboard instead of pushing the 'Send' button.

The issue can be reproduced at will with the following steps:
1. Go to Candidate Gateway, and search for a Job Posting
2. Click the "Email this job" link
3. Enter the email address and push 'Enter' key on the keyboard
4. Popup page closes and says the email was sent successfully, but no email is actually sent.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.