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On Mass Packaging Assign Plans Run Control Page, Selection Definition Prompt Returns 'No matching values were found.' (Doc ID 2958102.1)

Last updated on JULY 03, 2023

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On the Mass Packaging Assign Plans Run Control Page, when clicking the magnifying glass prompt for the Selection Definition field, the resulting sub-page displays  'No matching values were found.' The issue might be seen, for example, when creating an initial run control for a version of the process to be scheduled on a recurring basis.

The behavior may seem unexpected because other Population Select prompts do not work the same way, and when using a run control for a scheduled version of the process to run in the future, it shouldn't matter whether the query will return any values at the time the run control is created but only at the time the process actually runs.

The issue can be reproduced with the following steps:

  1. Navigate to Financial Aid > Awards > Mass Packaging > Assign Plans > Mass Packaging Assign and create a new run control.
  2. Enter all parameters other than the Selection Definition.
  3. Click Selection Definition prompt and note the display 'No matching values were found.'

Cause

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In this Document
Symptoms
Cause
Solution
References


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