My Oracle Support Banner

Error 'There is no effective contract information available (10400,31)' Triggered when Creating Purchase Order (PO) (Doc ID 2958794.1)

Last updated on AUGUST 10, 2023

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When create a purchase order (PO) using 'Copy From Purchase Order', and if there are met the following cumulative conditions
(1) Business Purchasing Definition - Default Contract on PO = N
(2) The copied PO (source) is old and linked to a contract with a new version that has an expiration date greater than current date
then it is triggered the error message

As result the PO was not created, and user is returned to the Add/Update POs.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.