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Benefits Administration Snapshot Is Not Processing Any Data (Doc ID 2959607.1)

Last updated on JULY 05, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the Benefits Administration Snapshot is run for two sample employees as a test for preparation for Benefits Administration implementation, no Events are created.

Steps to reproduce the issue:

     1. Run Benefits Administration process for the Snapshot Schedule (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
     2. Check the Schedule Summary to see that no Events are created (Navigation: Benefits > Manage Automated Enrollment > Review Processing Results > Schedule Summary).

Cause

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In this Document
Symptoms
Cause
Solution


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