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Kibana Benefits Utilization Counts Do Not Match With the Actual Enrollment Data (Doc ID 2959651.1)

Last updated on JULY 06, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 When accessing the Benefits Utilization data and comparing the data to actual Benefit Enrollments, the counts do not match.

Steps to Replicate:

  1. Log in as Benefits Administrator.
  2. Navigate to Workforce Administrator > Manage Benefits > Benefits Utilization tile 
  3. Review the enrollment counts for each Benefit Plan Type and compare to Queries of actual Benefit Enrollment data to confirm the counts do not match.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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