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Kibana Benefits Utilization Counts Do Not Match With the Actual Enrollment Data (Doc ID 2959651.1)

Last updated on JULY 06, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


 When accessing the Benefits Utilization data and comparing the data to actual Benefit Enrollments, the counts do not match.

Steps to Replicate:

  1. Log in as Benefits Administrator.
  2. Navigate to Workforce Administrator > Manage Benefits > Benefits Utilization tile 
  3. Review the enrollment counts for each Benefit Plan Type and compare to Queries of actual Benefit Enrollment data to confirm the counts do not match.




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