E-Portal/CA: Error "Invalid File Reference(ID-PSFT_ONESTEPLIFT_SETUP_PDF,Type Code-CL_IN_SE)" When Creating Change Package to Apply PUM Image 15 (Doc ID 2960272.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Symptoms

The below error is received when creating a change package for applying Interaction HUB (IH) PUM 15.

ERROR as seen in <Change_Package_name>.log present under path - "<CA_Output_Dir>\logs\createcp" :

The issue can be reproduced at will with the following steps:
1. Define Change Package  from Interaction HUB PUM Image 15 (IHUB 15).
2. Create the Change Package.
3. See the error.

Changes

Cause

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