AP: Zero Dollar Payments are Incorrectly Included In the ACH Output File and Rejected By the Bank
(Doc ID 2960848.1)
Last updated on AUGUST 28, 2023
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Zero dollar payments are incorrectly included in the ACH Output File. When this occurs, the bank rejects the file.
STEPS
1. Banking > Bank Accounts > External Accounts > Payment Methods tab > ACH Payment Method > Layout = PPD
2. Accounts Payable > Vouchers > Add/Update > Regular Entry > add one voucher using one line = 0.00 > Payment Method = ACH
3. Add a second voucher for a different supplier using any amount and Payment Method = ACH
4. Accounts Payable > Payments > Pay Cycle Processing > Payment Selection Criteria > Payment Method = ACH
5. Accounts Payable > Payments > Pay Cycle Processing > Pay Cycle Manager > process Payment Selection > both vouchers are selected
6. In Pay Cycle Manager continue with Payment Creation
7. Financial Gateway > Process Payments > Payment Dispatch > generate ACH Payment File > file includes the zero dollar payment
8. The zero dollar payment should not be included in the file because the bank rejects the file
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |