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Manager Self Service Error When A Delegate Is Not A Manager And Has No Reporting Employees: "Invalid row number -1 for class Rowset method GetRow." (Doc ID 2962127.1)

Last updated on JUNE 06, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A manager delegates authority for transactions to an employee that is not a manager and has no reporting employees.
Next the employee performs an 'Update Job Details for Group’' transaction and selects an employee with direct reports, the error noted below is issued.

Steps to replicate the issue:

1. As a manager, create a delegation request to an employee that is not a manager.
    Fluid Home Page > Employee Self Service > Delegations tile > Create Delegation Request tile

2. The employee accepts the delegation. 
    Fluid Home Page > Employee Self Service > Delegations tile > My Delegated Authorities tile

3. Next tries to perform 'Update Job Details for Group’' and selects an employee with direct reports.
    Manager Self Service home page > Click the Update Team Information Tile
When clicking on the link for Directs, the above error is triggered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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