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Error "An error occurred. Please consult your system log for details" Only in MSS Environment when clicking Create Requisition Tile if the User has Access to Custom Fields (Doc ID 2963638.1)

Last updated on AUGUST 11, 2023

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Receive Error only in MSS (Microsoft SQL Server) enviornment when clicking Create Requisition Tile if the user has access to custom fields.

Note: In the Replication Steps, User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

The issue can be reproduced at will with the following steps:
      1. Navigate : Setup Financials/Supply Chain > Install > Installation Options > Purchasing
            Check Enter Custom Fields
            Save
      2. Navigate :eProcurement > Administer Procurement > Maintain System Roles and users > Assign Role action to Roles
            Select Transaction : Requisition / RoleName : ePro Admin
            Click Search
            Select RoleActionCategory=REQACS
            Add Role Action : CUSTOM_FIELDS
            Save
      3. Navigate : PeopleTools > Portal > Configure Drop Zones
            Search Component PV_MOB_855_CMP
            At page: PV_MOB_NEW_CHEKOUT, add subpages: PV_CUSTFLD_HDR_SBF
            Save
      4. Navigate : eProcurement > Create Requisition
            Issue : Receive error



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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